Advertising
has changed in a big way. There was a time when a well-written
print ad generated immediate results. It’s not that easy
now. Why? Thanks to the information revolution, today's world is
overloaded with sales and marketing messages. Your prospects have
learned how to tune most of it out. They've become skeptical and
defensive. They know
many claims are too good to be true.
Advertising
is still useful, but its purpose has shifted. It needs to be used
in concert with a creative marketing and PR effort to maintain
and reaffirm the brand's core values. The ads must also create
an emotional bond that builds trust or maintains credibility.
It
takes time and a consistent ad message to mold perceptions and direct
behaviors. If your budget is limited, it’s better to run half-
or even quarter-page ads on a regular basis, than it is to experiment
with one or two expensive full page or two page spreads.
Must
your ads be highly artistic? No, they must communicate. Computers
make it easy for amateurs and professionals alike to add to the
kaleidoscope of ads and marketing communications that are posted,
presented and projected everywhere. Because people are visually
over-stimulated, it’s hard to get the needed attention —
even for a second. To combat this, many advertisers push the boundaries
of artistic creativity or good taste to absurd levels. They hope
that somehow the consumer will take notice. Ads with avant-garde
styling may cause a buzz and boost corporate ego, but they don’t
do much else. Plus, it’s easy to be misunderstood. Push the
envelope too far and you run the risk of confusing, or worse, alienating
your market — while you pay money to do it!
In
advertising, artistic creativity should be a means to an end — and
not be the message itself. Make each word, type style, photo, illustration
and color work hard to communicate. Don’t decide to use a design
just because it looks like a candidate for a creative award.
Develop
a style. Stay with it. The objective of your advertising is
to adjust behavior and maintain awareness. Your objective is to
maximize the desired effect in a minimum amount of time. It’s
been estimated that it takes at least two-dozen impressions of
an ad to create the desired effect. To be as effective as possible,
your ads must be recognizable. Each impression must retain a "family
resemblance" so it reinforces the impression that came before
it.
As
example, take the sports car maker Porsche —
the small company with a big image. They build consumer trust with
efficiency. Everything that their "ad guys" have recently
developed — TV spots, print ads, sales collateral, website, etc.
— has a consistency that is coupled to a strong promise of personal
benefit. That's no accident. This evokes reliability and credibility.
The impressions build quicker, thinking is affected sooner, and the
brand grows stronger. |
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This campaign
for the auto maker Porsche is a good example of visual consistency
across all media. This projects a feeling of substance, reliability
and trust, and makes a company look larger than it actually
is.
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In
contrast, many small companies don’t have
consistency or originality in their ad work.
Here's
a test: if your company advertises, take your most recent
print ad. Put your finger over the logo. Now, can you tell whose
ad it is?
Without
using a consistent style and message in an advertisement, you will
not build brand recognition as well as you should. Develop a style
and maintain it. It doesn't matter if you get bored looking at
it.
Unless
a product becomes outdated, a good campaign has staying power.
In your case, by the time you are sick of looking at it, your prospects
are just starting to take notice. Consistency gives a feeling of
substance. Substance builds all-important trust and credibility.
Prospective
customers ask one question: "What's in it for me?" Can
you answer that in a few seconds? That’s all the time you
have to grab their interest. To do this, don’t just define
your product — define the person who buys it. Write a narrative
that talks with your market — not just at it. Make the benefit
promise strong and compelling. Without
this, your ads will fall short.
Decide
the image you want then stay with it. Image means personality. Products
must have a unique personality to be noticed. If a product becomes
a success, it's because the market identified with its image.reat
your advertising and marketing collateral, not as entertainment or
an art form, but as a conduit for image building and consumer oriented
information that builds trust and credibility. |